FriendlyAgent Léa
It records every customer request, prepares a summary and a draft reply, and alerts your team right away.
Overview
This AI Employee receives the requests from your contact form as soon as they arrive, records them, prepares a clear summary with a draft reply, and alerts your team so no request goes unanswered.
The problem
Requests that get lost or drag on
One customer writes on a Saturday evening, another fills out your form while you're busy with someone else. By the time you notice, several days can go by — and a customer who waits too long often turns to a competitor.
What the AI Employee does
An always-on front desk for requests
As soon as a customer fills in your contact form — even on a Sunday at 10pm — the request is recorded and they receive an automatic acknowledgement. The AI Employee prepares a summary (overview, category, urgency, missing information) with a draft reply, and alerts your team by e-mail or Telegram. You review, reply and follow each request from your client area.
Benefits
A request never left hanging
Every request is recorded before the customer even sees their confirmation, and your team is alerted immediately.
Zero forgotten requests
Every request has a status (new, in progress, handled) in your client area — nothing gets lost in an overloaded inbox anymore.
Your team gets breathing room
The summary and the draft reply are ready: you review and answer, instead of writing everything yourself.
You stay in control
The draft is a starting point you adapt before replying: the AI Employee does not write to your customers in your place.
How it works
Request received
The customer fills in your online contact form, connected to the AI Employee from your client area.
Logging
The request is recorded straight away, and the customer receives an acknowledgement.
Summary and alert
The AI Employee prepares the summary and a draft reply, and your team is alerted by e-mail or Telegram.
Tools needed
- A contact form on your website, connected to the AI Employee through an address provided in your client area
- Telegram, if you want to be notified through that channel (optional — otherwise by e-mail)
What's included in the setup
- Installation
- Personalized configuration
- Connection to your tools
- Preparing your tracking space
- Testing
- Going live
- Support until it's running smoothly
What's included in the subscription
- Hosting
- Maintenance
- Monitoring to keep it running smoothly
- Updates
- Support
- Fixes
- Standard technical costs, within normal usage limits
Pricing
€690
Setup
€79 / month
Monthly subscription
Frequently asked questions
Do I need to change my current contact form?
No. Your existing form is simply connected to the AI Employee: the address to use is shown in your client area. Your form only needs to be able to send its answers to a web address.
Does the AI Employee reply to my customers in my place?
It only sends an automatic acknowledgement to the customer who left an e-mail address. The real reply stays yours: the AI Employee prepares a draft that you copy, adapt and send yourself.
What happens if a request is urgent?
The urgency is shown on the summary, and you are alerted as soon as the request arrives, by e-mail or Telegram.
Ready to never keep a customer waiting again?
Hire Agent Léa and turn every first contact into a good impression.
Contact us